Who we are
PolarFlow supplies air conditioning and HVAC equipment for domestic, commercial, and industrial projects. For privacy questions, contact: sales@example.com.
Information we collect
When you submit an enquiry, quote request, or email, we may collect your name, phone number, email address, company name, project details, site information, and message content.
How we use information
We use enquiry information to respond to requests, recommend suitable equipment, prepare quotes, manage supplier/distributor availability checks, and keep basic business records.
Lawful basis
We normally process enquiry data because it is necessary to respond before entering into a contract, to perform a contract, or for our legitimate interests in operating a B2B supply business.
Sharing information
We may share necessary project details with distributors, manufacturers, delivery partners, installers, or technical partners when needed to answer your enquiry or supply equipment.
How long we keep information
We keep enquiry and quote records only as long as needed for business, warranty, accounting, legal, or customer service purposes.
Your rights
You may ask to access, correct, delete, restrict, or object to use of your personal data. You may also complain to the UK Information Commissioner's Office if you are unhappy with how your data is handled.
Cookies
See our cookie policy for details about cookies and local storage.